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Read Our Customer Reviews

Statistics based on 5,028 customers surveyed between July 2014 and August 2015

(5.0 out of 5)

Great service

I have to hold my hands up , I applied on line about a year ago and when I got called by zuto to clarify details I thought it's just a scam and wrote to complain as to why after filling in the online registration I then had to go over everything over the phone. However desperate in need of a car I applied again , got approved , found my own car , and everything went through within 3 days , quicker had there not been issues with paperwork . I take my hat off to zuti, they are great, they helped me ( I've got a low credit score but the deal I got over 4years ain't a rip off like other finance deals around for poor credit which surprised me ! All in all if I could buy these guys a drink I would . Thanks Oliver , Francesca and team .

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(5.0 out of 5)

Excellent service

Just want to say a big thank you to Amanda and Rebecca for helping me get my new car .from start to finish was so simple. Called zuto Monday afternoon and got a phone call on wendsday to say I can pick my car up . Would definitely recommend zero to all my friends 5 star service

  • (5.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Excellent service

Zuto offers an excellent service to help you get the car you want at the best price. Simon and Kerry who dealt with my application couldn't have been more helpful, I would definitely recommend zuto and I will be using them again when I next look for a new car.

  • (4.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Very helpfull

I would recommend zuto from the time I phoned to the time I got my car totally helpful staff first I phoned Ryan to ask him for credit to buy car he took all my details then phoned me back with the go ahead to choose a car he emailed all forms to me I filled them in and emailed them back to him I went and found a car then phoned Ryan and he sorted out dealer then I was passed over to Lynsey who arranged finance from start to finish was 4 x days brilliant service would recommend zuto to anyone they certainly helped me all the staff are so nice and helpful can't thank them enough thanks

  • (4.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Brilliant

Extremely happy with how smooth everything went, had no problems at all, Harry and Tiffany were so helpful couldn't fault zuto would use and recommend again 100%

  • (5.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Well done zuto

From start to finish the staff are outstanding kept me informed with everything and helped me find my car many companies could learn a thing or two from those staff at zuto who didn't mind one bit going that extra mile to help me find my car many thanks

  • (5.0/5) How satisfied are you with your loan rates and monthly repayments?
  • (3.0/5) How happy are you with our customer service?
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(5.0 out of 5)

Unbeatable Service!!!

I dealt with Greg Townsend who made the whole process very painless!! A real pleasure to deal with and every step was explained to me. The communication was second to none and every call I made was answered quickly and efficiently!! Would highly recommend and will certainly use Zuto again! Also personal praise for Greg who really did provide excellent service! Thank you!

  • (5.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Happy

Aboutsolute pleasure to deal with, everything explained at each stage (no Beef poo). Many thanks to Bryn Bowden your help was much appreciated.

  • (4.5/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Perfect

I went thru Zuto for a loan and was offered 275, they then went back and got it lowered to 250 WOW and fast services. Thanks Zuto!!!!!

  • (3.0/5) How satisfied are you with your loan rates and monthly repayments?
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(5.0 out of 5)

Perfection

As a returning customer for the third time that should say it all, They take a potentially stressful situation and turn it into a pleasurable experience. You know even before you have test driven the vehicle that you are approved there's no finding the perfect vehicle then hoping that you can get the finance you need it's all done upfront, The customer service team are fantastic yes it's there job but come on a advisor that is actually interested in what you have to say is a unknown in my experience. It's that good that I have advised my family to give it a try.

A enormous thumbs up from this satisfied customer you are champions in my book all of you.

  • (5.0/5) How satisfied are you with your loan rates and monthly repayments?
  • (5.0/5) How happy are you with our customer service?
  • (5.0/5) How confident do you feel that you’ve got a great deal?
  • (5.0/5) How comfortable would you feel recommending us to a friend?