Help & Advice

What do you mean by verified dealers?

Zuto will only work with dealers that deliver great customer service that we have verified ourselves. To ensure customer protection, we therefore conduct a number of checks before working with a dealership. These include:

  • Checking each dealer is VAT registered

  • Checking the dealer’s premises

  • Checking to ensure the dealer is FCA authorised

  • We will undertake a dealer credit check before sending any money to them to pay for your car

  • We monitor our business history with all dealers and will not work with dealers who do not meet Zuto’s own customer values

  • We will not work with any dealer who has been guilty of fraud or for who we have received numerous customer complaints, or been advised not to work with by one of our lending panel

  • Our sales team monitor Car Dealer Reviews to ensure the dealerships we are working with are meeting the general public’s expectations

 

Arrange a call back

Opening hours:
9am to 8pm Monday - Friday
9am to 6pm Saturday
10am to 6pm Sunday and Bank Holidays